Drive MVP — Support
Need a hand with Drive MVP? We’re a small team that ships updates fast, and we’re glad to help.
Get in touch
Email us at support@ice-24.com — we typically reply within 1–2 business days.
To get you sorted faster, it helps to include:
- Your device and OS (e.g. iPhone 15 / iOS 18, or Samsung Galaxy S24 / Android 14)
- The app version
- A short note on what happened and what you expected
Quick answers
- Trips aren’t recording. Set the app’s location permission to Always and make sure background / battery optimization isn’t restricting Drive MVP — trip detection runs in the background.
- Sign-in or account trouble. Email us from the address tied to your account and we’ll help you get back in.
- Delete your account / data. See Account & Data Deletion, or email us with the subject “Delete my account.”
- Privacy requests (access, correction). See the Privacy Policy, or just email us and we’ll take care of it.
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